Phillip Townsend Associates provides a full range of benchmarking services to companies throughout the world. Our benchmarking services fall into two general categories:Industry-Focused Benchmarking Intra-Company Benchmarking We are experts at custom designing benchmarking programs that enable our clients to compare their performance and costs with a participating field of competitors (Industry-Focused) or within their own enterprise (Intra-Company). Our goal is always to provide accurate and comparable metrics by which decisions can made to improve performance in terms of profitability, efficiencies, allocation of resources and shareholder return.